These Terms of Use (“Terms”) were last updated on June 20, 2022.

UpGradelle CS (“we,” “us,” or “our,” “the Publisher”) welcomes you.

We invite you to access and use our websites, upgradelle.com (“the Website,” “the websites,” “the Site”).

Our mission is to improve careers and lives through learning. We enable anyone anywhere to learn about the latest topics and gain the future in-demand skills. We consider our e-learning platform model the best way to offer valuable educational content to our users. We need rules to keep our platform and services safe for you, us, and our student and instructor community. These Terms apply to all your activities on the ASIDE PROJECT website, the ASIDE PROJECT mobile applications, our APIs, and other related services (“Services”).

We also provide details regarding our processing of personal data of our students in our Privacy Policy.

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Terms of Use and Conditions

1. Definitions
   The following terms, indicated in these General Conditions of Service (CGS) by a capital letter, have the meaning:

• The Website: the Website accessible from the address www.Artisanatek.com published by the Publisher.
• The Service: all the tools and services offered by the Publisher via its Website and accessible to any User in compliance with all the General Conditions of Service.
• The Courses: all the training courses offered for sale to Users by the Publisher via the Site.
• The Terms: these General Conditions of Service which govern the Website and access to the Service for any User.
• The User: any natural person registered with the Publisher, after having completed the entire registration procedure and thus being able to access the entire Site and Service.
• The Internet user: any natural person visiting the Website but without being registered with the Publisher and thus only being able to access the public pages of the Site, and not the entire Site and Service.
• The Publisher: the Website is published and operated by SAS UpGradelle CS, a company with a capital of 5000 euros, registered with the Paris RCS under number 893121814, domiciled at 34, Avenue des Champs Elysées – 75008 Paris, represented by its current Chairman.
• Registration: the entire procedure allowing an Internet user to become a User and thus have full access to the Website and the Service, under the conditions proposed by the Publisher.

2. General Presentation of the Website and the Service
   The purpose of the Website is to provide its Users, following their Registration, with a Service allowing them to access and participate in Courses provided entirely online.

These Courses are intended for the User to teach and learn about business, advanced technologies, and finances. The Courses are built, produced, and presented by the Publisher and academic and industrial experts with know-how in their respective fields.

The Courses are offered for sale to Users. The Courses are made up of lessons, topics, quizzes, projects, and gamifications allowing Users to progress step by step in learning. The lessons are made up of videos including all the detailed content and followed by downloadable resources, articles, and practice cases to fully customize the User’s learning experience and accelerate knowledge assimilation with real-life applications.

The Courses are accessible on the Website from the “Our courses” tab. Each available Course is identified with a title characterizing the skill that is being taught and the topic tackled. By clicking on “See more…”, any User can access a dedicated page presenting the training provided with the description of the lessons and the educational tools made available to Users.

As soon as he/she is registered and connected, any User can order the available Courses. The purchase process is carried out entirely online on the Website. The purchase is paid via the Website by credit card or PayPal account. According to payment, proof of purchase of the Course and payment is received by email by the User. A second email is also sent to the User to inform him of the invoice for his purchase.

The User has unlimited access to the Course to progress at his own pace, ask questions and interact with the instructor and other Course participants, see and review all the lessons and all the teaching tools, and access all the available events based on his membership and the Discord community channels.

All these services included form the UpGradelle CS service.

3. Accounts
You need an account for most activities on our platform. Keep your password somewhere safe, because you’re responsible for all activity associated with your account. If you suspect someone else is using your account, let us know by contacting our Support Team. You must have reached the age of consent for online services in your country to use the UpGradelle CS Website.

Any Internet user wishing to access the Service must connect to the Website under the conditions described herein.

Any Internet user completing the Registration procedure expressly declares to be at least 18 years old and to have full legal capacity.

A minor Internet user may become a User with the prior authorization of his parents or guardians, and under their control and responsibility with regard to compliance by the minor User with the T&Cs and with all Course orders.

The Internet user can register for the Website by clicking on the “Login / Registration” tab.

The Internet user completes the information requested in the “Register” tab, namely: his email address, his first and last name, his password for any subsequent connection.

As such, the User undertakes to keep his password confidential. Each User undertakes to take all useful measures to ensure this perfect confidentiality.

Similarly, it is forbidden for a User to communicate his username or email as well as his password to any third party to allow the latter to use his account and follow a Course.

Any connection with a username or email and password irrefutably presumes a connection to the Website and use of the Service by the User to whom these elements belong. Each User is solely responsible for the use of the Service which is made under his identifiers.

In the event of theft or unauthorized communication to a third party of their username or email and password, the User undertakes to notify the Publisher of the incident without delay. Any connection to a User’s account by a third party will be at fault and may result in the deregistration of the User concerned.

At the end of the Registration procedure, the Internet user must imperatively and without reservation accept these T&Cs by ticking the box in front of the words “I have read and I accept the General Conditions of Service.”

This mention must be ticked by the Internet user in order to finalize his Registration.

The Internet user must finally click on the “Register” box at the bottom of the page, in order to finalize his Registration. He then accesses the Site as a User with an account page summarizing his information and thus being able to benefit from the Service.

A Registration confirmation email is sent to him by the Publisher, presenting in particular his User ID for all future connections to the Site.

4. Content Enrollment and Lifetime Access
A Registration confirmation email is sent to him by the Publisher, presenting in particular his User ID for all future connections to the Site.

In order to use the Service, the User must have Internet access for which any costs are at his own expense. The User must have all the necessary equipment and, in particular, a computer, a modem, or any other connection tool to ensure this connection to the Internet network and to download data, files, and videos.

To connect to the Site, the User must go to the page www.upgradelle.com and enter their username or email, then their password on the “login/registration” tab.

The User can proceed to the purchase of any Course offered on the “Our courses” tab, by clicking on the Course that interests him and mentioning “See more.”

The User accesses a page dedicated to the selected Course, presenting a summary of the Course, the educational tools offered, and its price (price including all taxes with the amount of VAT specified).

By clicking on “Register,” the User adds the said Course to his “cart.” The “cart” is also accessible at the top of the page on the right, mentioning the number of Courses selected.

After reviewing the characteristics of the selected Course (title and price), the User can finalize his purchase by clicking on “Validate the order.”

The User accesses the finalization page of his order on which:

• the User must fill in his contact details. The User must provide accurate, up-to-date, and complete information (first and last name, full address, and email);
• Payment can only be made by bank card or using a PayPal account with the related PayPal payment options offered. The User must choose the type of bank card he has for payment, according to the cards offered;
• the User must tick on this page the box of acceptance of the CGS written as follows: “I have read and accept the General Conditions of Service.” This validation is imperative. Otherwise, he will not be able to finalize his order.
  Then the User must click on “Order” at the bottom of the page to complete the purchase of a Course.

The page of the bank in charge of the payment procedure or the page of PayPal opens. The User is invited to proceed to the payment of his order according to the instructions of the banking institution or PayPal.

At the end of the payment procedure by bank card, a new page opens presenting to the User the summary of his order mentioning his payment.

The Course is then accessible and available to the User.

The User is advised to store or print a copy of the summary page of the order opening on the Site, until receipt of the final order confirmation email sent by the Publisher.

This email from the Publisher is also proof of payment.

It is the reception by the User of the email summarizing the order of the Course which is worth final validation of the order, purchase of the Course, and conclusion of the contract between the User and the Publisher. It irrevocably commits the parties.

The User can find the summary of the Lessons ordered on the “My courses” tab present on his personal account.

The information communicated by the User when ordering a Course is binding. The Publisher cannot be held responsible for any error or malfunction in the order due to an error or erroneous information provided by the User.

In the absence of receipt of the order confirmation email and the related payment, the User must contact the Publisher without delay.

If the credit card payment procedure fails, the Course order cannot be finalized. The User is invited to contact his bank to resolve this difficulty and finalize a new order procedure.

The Publisher reserves the right to cancel a User’s order if there is a dispute relating to the payment of a previous order.

The User is informed that for the purpose of improving his service, the Publisher will seek his opinion on his order. For more information about the Personal Data Protection Policy, the User is invited to go to the dedicated page by clicking on this link.

In legal, more complete terms, UpGradelle CS grants you (as a student) a limited, non-exclusive, non-transferable license to access and view the content for which you have paid all required fees, solely for your personal, non-commercial, educational purposes through the Services, in accordance with these Terms and any conditions or restrictions associated with the particular content or feature of our Services. All other uses are expressly prohibited. You may not reproduce, redistribute, transmit, assign, sell, broadcast, rent, share, lend, modify, adapt, edit, create derivative works of, sublicense, or otherwise transfer or use any content unless we give you explicit permission to do so in a written agreement signed by an UpGradelle CS authorized representative. This also applies to content you can access via any of our APIs.

We generally give a lifetime access license to our students when they enroll in a course or other content. However, we reserve the right to revoke any license to access and use any content at any point in time in the event where we decide or are obligated to disable access to the content due to legal or policy reasons, for example, if the course or other content you enrolled in is the object of a copyright complaint, or if we determine it violates our Terms & Privacy Policy. This lifetime access license does not apply to enrollments via Subscription Plans or to add-on features and services associated with the course or other content you enroll in.

6. Prices and Payments
The applicable prices are those displayed on the Site, at the time of the order summary and included in the order confirmation sent to the User by the Service.

The prices are mentioned in US dollars and include VAT with a rate that depends on the customers’ locations and the related applicable taxes. For EU customers, the rate considered is 20%. The prices mentioned in the summary of the order and in the confirmation of the order constitute the final prices and costs, expressed inclusive of all taxes.

For payments by credit card or PayPal, the payment of the order by the User is directly taken into account by the Site as soon as the payment procedure is fully and validly completed by the User on the page of the banking institution in charge of payment processing.

The User is informed that his payment has been taken into account when he receives the Course purchase confirmation email, presenting the User with the summary of his order and mentioning the payment.

7. Refunds Policy

• Users have immediate access to the purchased course.
• They have 14 days from the contract conclusion to withdraw if less than 20 minutes of the course has been consumed.
• Example: For a 2-hour course, a refund request can be made if less than 20 minutes is watched.
• Refund requests must be made via email or the online contact form.

8. Proper Use of the Service

• Content on the site is protected by intellectual property rights.
• Only authorized consultation of the content is allowed. Unauthorized use is considered infringement and may lead to penalties.
• Users must not violate intellectual property rights, share login credentials, or misuse the site.
• The Publisher reserves the right to suspend access for violations.

9. Use of Community Groups

• Purchasing a course grants access to various discussion groups on Discord, such as the Q&A Group, Community Group, and Students Group.
• Groups aim to facilitate learning, with the instructor providing support.
• Users grant the Publisher a non-exclusive, free license to use any images/photos shared in groups for promotional purposes.
• Users must ensure shared files do not violate third-party rights.

10. Community Guidelines

• Users must comply with laws and avoid unlawful actions, such as posting defamatory, obscene, or hateful content.
• Users must respect privacy and avoid harassment, spam, or impersonation.
• Unauthorized automated access to the site is prohibited.
• Violations may result in access denial or content removal.

11. Offer and Accessibility of the Service

• The service is accessible through the website with a registered username and password.
• In case of forgotten passwords, users can reset them.
• If the Publisher ceases operations, the site will remain active for 6 months before closure.

12. Availability and Guarantee of Service Quality:

• The Service is generally available continuously, though interruptions can occur due to maintenance, external factors, or cessation of the Publisher’s activity.

13. Limitation of Liability:

• The Publisher cannot be held liable for non-substantial differences in service, delays, or failures resulting from the User’s actions, third-party issues, or force majeure events. It is also not responsible for internet or virus-related issues, nor for damages resulting from the User’s improper use of the service.

14. Termination of Access:

• The Publisher has the right to terminate or suspend User access to the Service without prior notice if the User breaches the T&Cs or due to force majeure.

15. Intellectual Property:

• The content on the website is protected under French and foreign intellectual property laws. Users may access the content for personal, non-commercial use, but any other use requires the Publisher’s permission. The Publisher retains all intellectual property rights and prohibits the use of trademarks or content for commercial purposes without authorization.

16. French Copyright Law (11 March 1957):

• The ASIDE project company complies with copyright laws and will review infringement claims. Users can notify the company if their work has been infringed on the website by providing the necessary information according to French copyright law.

17. Unsolicited Submissions:

• The Publisher does not accept unsolicited ideas, materials, or content (« Unsolicited Submissions »). Submissions, if made, are treated without creating any fiduciary or confidential relationship. The Publisher may use materials similar to the submission without compensation to the submitter and is not liable for such use. Feedback sent to the Publisher is considered non-confidential, and the Publisher may use it without attribution or compensation.

18. External Websites:

• The Website may contain links to third-party websites. The Publisher is not responsible for the content of these external sites and does not endorse them. Users access these sites at their own risk.

19. Representations, Warranties, and Indemnification:

• Registered Users must have rights to all content they submit and ensure it does not violate any third-party rights. Users agree to indemnify the Publisher against any claims resulting from breaches of the agreement or misuse of content.

20. Compliance with Applicable Laws:

• The Website is based in France. Users accessing it from outside France are responsible for complying with local laws. Disputes are subject to French jurisdiction and laws. Users are encouraged to seek an amicable solution before pursuing legal action. Mediation and online dispute resolution options are available.

21. Termination of the Agreement:

• The Publisher reserves the right to restrict or terminate the agreement and User access at any time without notice or liability. Certain sections of the agreement will survive termination, including those concerning payments, intellectual property, warranties, and dispute resolution.

22. Personal Data:

• The Publisher processes User data to manage access to the Site and Service. More details on personal data protection are available in the Privacy Policy.